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Choose Stanford Health Care Alliance during your open enrollment period at work or when making your benefit elections as a new hire. If you need help finding a doctor or have general questions about the plan, call Member Care Services at
If you join during open enrollment, your ID card will arrive before the plan starts on January 1. If you enroll during the year as a new hire, you will typically receive your ID card 7 to 10 business days after your enrollment has been processed. If you need services before then, please call Member Care Services at 1-855-345-7422.
You can also print a temporary ID card by logging on to aetna.com/about-us/login.html. Aetna issues the SHCA member ID cards. You will need to register with your SHCA Member ID number.